Stephen Dale: CSR Magic And Attention To Details!
In this episode, of Close It Now, Sam interviews Stephen Dale and reminds everyone to not be afraid to ask questions to their client because, in this industry, attention to detail is super important. Think a little bit differently, and don’t be afraid to embrace new things and changes with the way that people but because the industry is going to keep on changing.
Stephen Dale brings over 20 years of experience as an operations manager in the home services industry working for two large MEP companies in the Dallas, Texas area where he grew up. He has been a coach and trainer with Power Selling Pros for over five years now working with hundreds of companies and many vendors during his tenure. His diversified empirical knowledge is derived through extensive training from the following operations: Nexstar Network, Service Nation Alliance, Business Development Resources, Anthony Robbins Corporation, and Airtime 500; just to name a few. He holds an MBA from Texas A&M and a B.A. from Abilene Christian University. His training style is unique through his ability to connect with others at all levels through humor, knowledge, and class participation. His passion for the home services industry is illuminated through his ability to discover clients’ pain points and help provide solutions for success together.